Position: Greeter Team Member

Reports to: Greeter Team Leader

Overview: Greeter Team Members are responsible for warmly welcoming guests and members to [Church Name] and ensuring they feel valued and comfortable. They play a crucial role in creating a positive first impression and fostering a welcoming environment. Greeter Team Members are expected to adhere to the Our WIN (Grin and Be Friendly, Recognize Needs, Engage Everyone with Enthusiasm, Escort Guests, Thank Guests for Coming).

Responsibilities:

1. Arrive on time for scheduled shifts, wearing the provided greeter team t-shirt and lanyard.
2. Check in with the Greeter Team Captain at the beginning of each shift.
3. Respond promptly to Realm schedule invitations by accepting or declining to serve.
4. Ensure your assigned greeter spot is covered. If unable to serve, find a replacement and inform the Greeter Team Captain.
5. Provide feedback and suggestions to the Greeter Team Captain on ways to improve the guest experience.
6. Communicate important information or needs of guests to the Greeter Team Leader, such as ways that Temple might be able to serve a family or individual.

Our WIN Guidelines:

• G - Grin and Be Friendly: Smile and greet guests warmly as they arrive.
• R - Recognize Needs: Be attentive to the needs of guests and offer assistance as needed.
• E - Engage Everyone with Enthusiasm: Interact with guests in a friendly and enthusiastic manner.
• E - Escort Guests: Offer to escort guests to their desired location within the church.
• T - Thank Guests for Coming: Express gratitude to guests for attending Temple.

Qualifications:

• A friendly and welcoming demeanor.
• Strong communication and interpersonal skills.
• Ability to work well in a team environment.
• Reliability and punctuality.
• Willingness to adhere to the Our WIN guidelines and represent Temple positively.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift and carry light objects (such as signs or materials for guest services).

Schedule:

Greeter Team Members are scheduled on a rotating basis and may be asked to serve during weekend services and special events.